Shipping policy

Thank you for shopping with Style My Dolls.

All items are handmade to order.

Processing Time

Orders are typically made and dispatched within approximately 1 week.

As each item is handmade, processing times may vary slightly depending on order volume.

We process orders on weekends as well.

Shipping Method

All orders are shipped via Sri Lanka Post.

At this time, we do not offer tracked shipping.

Delivery Times

Estimated delivery time is up to 14 business days after dispatch.

Please note that delivery times may vary depending on your location and external factors such as customs delays or postal service disruptions.

International Shipping

We ship worldwide.

Customers are responsible for any customs duties, taxes, or import fees that may apply in their country.

Delays

We are not responsible for delays caused by postal services, customs, or other factors outside our control.

Incorrect Addresses

Please ensure your shipping address is correct at checkout.

We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost Packages

As we do not offer tracked shipping, we are unable to guarantee delivery once the order has been dispatched.

If your order has not arrived within a reasonable time, please contact us at stylemydolls@gmail.com and we will do our best to assist.

Contact

For any shipping-related questions, please contact:

stylemydolls@gmail.com